Listening requires the fundamental skill of focusing attention on the speaker to be able to hear and understand what the speaker is saying. Speaking skills require students to take turns, speak confidently, stay on topic, and speak with clarity. Students are more likely to master speaking and listening skills when they can actively engage in learning them. Interactive Modeling gives students a clear picture of these skills and an immediate opportunity to both practice them and receive feedback.
- Provide student to deal a problem gently.
- Understand how to ask for a favor politely.
A Phone call from a customer
A phone call from a customer05:00:00
Match the definitions with the vocabulary